LineGo practices a non-predatory approach to parking enforcement that focuses on education first. We implement a fair appeals process, and maintain transparent communication with both property managers and residents. Our goal is to create a fair parking environment that residents appreciate, rather than one they fear. This approach has proven to increase compliance while reducing resident complaints.

Our free consultation includes a comprehensive assessment of your property's current parking situation, identification of key challenges, and a customized enforcement plan tailored to your specific needs. We'll provide a detailed analysis of projected revenue increases, resident satisfaction improvements, and operational efficiencies. You'll also receive information about our signage options, technology solutions, and customer service protocols. There's absolutely no obligation, and we're confident you'll see the value in our approach.

LineGo offers an industry-leading revenue share with complete transparency. While specific percentages vary based on property size and enforcement needs, our standard model provides property owners with a significantly higher share of citation revenue than industry standards. We provide detailed monthly reports breaking down all revenue sources and distributions. Most importantly, since our approach is focused on compliance rather than maximizing citations, property managers often see fewer citations but higher payment rates, resulting in better overall revenue and resident satisfaction.

Residents download our user-friendly web app where they can register their vehicles by entering their license plate numbers and vehicle details. The app allows them to manage multiple vehicles, add temporary guest permits, update information, and receive notifications about parking regulations or maintenance events affecting parking areas. For properties that prefer physical permits, we offer a hybrid system that combines digital registration with visible permits. Our enforcement officers scan license plates to verify compliance, making the process quick and accurate.

LineGo works with a wide range of property types including apartment complexes, condominium associations, office buildings, mixed-use developments, student housing, retail centers, medical facilities, and hospitality properties. Our solutions are scalable and can be customized for properties of any size, from smaller complexes with 50 units to large developments with thousands of residents. Each property type has unique parking challenges, and our team has experience creating effective enforcement strategies for all of them.

We offer flexible visitor management solutions that can be tailored to your property's needs. Our standard approach allows residents to register visitor vehicles through our mobile app, with customizable time limits. Properties can also opt for designated visitor-only parking areas with time restrictions. For properties with frequent short-term visitors (like retail centers or medical facilities), we can implement timed parking zones with digital monitoring. In all cases, our system allows property managers to set policies that balance guest convenience with ensuring adequate parking for residents.

When our enforcement officers identify a violation, we place a boot / wheel lock on the wheel of the violaters car. A notice is placed on their car warning them of the violation. After calling our number, a dispatcher arrives to them within 45 minutes. After paying a full comprehensive email is sent to their inbox along with a refresher of the parking lots rules.

After signing a service agreement, we can typically implement our full enforcement system within 2-4 weeks. The timeline includes installing proper signage, setting up the digital permit system, configuring your property in our enforcement software, and conducting a resident education campaign. We'll provide digital materials to help you communicate the new parking system to residents, and we always recommend a 2-week grace period where only warnings are issued to help everyone adjust to the new system.

Yes, LineGo partners with reliable, certified towing companies in each service area. However, our philosophy is to use towing as a last resort rather than a first response. We recommend towing only for severe violations (blocking fire lanes, handicap spaces, or access points) or for repeat offenders who have ignored multiple citations. This approach maintains a positive atmosphere while still ensuring parking rules are enforced when necessary. Our towing partners understand our resident-friendly approach and follow strict protocols to prevent unnecessary towing.

Our 100% money-back guarantee means that if you're not satisfied with our service within the first 90 days, we'll refund any setup fees and management costs you've paid. We're so confident in our approach that we stand behind it completely. This guarantee reflects our commitment to creating a positive parking experience for both property managers and residents. In our experience, properties that implement our system consistently see improved resident satisfaction and better parking availability.

LineGo takes ADA compliance very seriously. We conduct a thorough assessment of your property to ensure all accessible parking spaces meet current ADA requirements for quantity, size, signage, and access aisles. Our enforcement officers receive specialized training on ADA regulations and proper verification of accessible parking credentials. We prioritize enforcement of accessible spaces to ensure they remain available for those who need them. Additionally, we can help property managers implement improvements to bring their accessible parking areas into full compliance with current standards.

LineGo currently provides service throughout the greater Charlotte metropolitan area, including surrounding counties and communities. We're actively expanding to new markets based on demand. If your property is outside our current service area, please contact us as we may be able to accommodate your needs or provide an estimated timeline for expansion to your region. Our technology platform is designed to scale efficiently, allowing us to maintain our high service standards as we grow.